Terms of Use

1. Scope

These Terms of Use govern access to and use of hellogentian.com and its associated publicly accessible pages and subdomains operated by [full legal name], trading as HelloGentian.

By using this website, you agree to these Terms of Use. Please do not use the website if you do not accept them.

Separate written agreements apply to client projects, paid services, commissioned work, development engagements, prototypes, and other professional services. These Terms of Use do not replace those agreements.

2. About the website

HelloGentian is an AI studio for digital experiences and generative content based in Zurich, Switzerland.

The website presents information about the studio, its services, experiments, prototypes, demonstrations, and areas of work. Certain pages or subdomains may contain experimental software, generative content, AI-assisted functionality, or early-stage demonstrations.

Website content is provided for general information and demonstration purposes unless expressly stated otherwise.

3. No offer or automatic contract

Information on this website does not constitute a binding offer.

Sending an email, requesting information, or selecting a “Start a project” link does not by itself create a client relationship or contract. A project begins only when the relevant parties have agreed to its scope and commercial terms.

4. Experimental features and prototypes

Prototypes, demonstrations, test environments, and AI-enabled features may be incomplete, temporary, or under active development.

They may contain errors, generate inaccurate or unexpected results, become unavailable, or change without notice. They must not be relied upon for medical, legal, financial, safety-critical, employment, credit, insurance, or other high-impact decisions.

Users remain responsible for reviewing and evaluating any information or output before relying on it or using it further.

5. AI-generated content

Some materials or outputs available through the website may be created or assisted by generative artificial intelligence.

AI-generated content may be inaccurate, incomplete, unsuitable, biased, or similar to existing material. HelloGentian does not guarantee that an AI-generated output is factually correct, unique, free from third-party rights, or appropriate for a particular purpose.

Users must apply their own judgment and carry out any necessary factual, legal, rights, brand, and suitability reviews before using such content.

6. Permitted use

You may access and use the website for lawful, personal, informational, and legitimate business purposes.

You must not:

• use the website in violation of applicable law or the rights of another person;
• interfere with the security, integrity, operation, or availability of the website;
• attempt to gain unauthorised access to systems, accounts, data, source code, or restricted areas;
• introduce malware, harmful code, automated attacks, or an unreasonable technical load;
• scrape, harvest, extract, or systematically copy website content without permission, except where permitted by mandatory law;
• use the website to develop, train, evaluate, or improve an AI model without prior written permission;
• misrepresent website content, demonstrations, or outputs as being approved or endorsed by HelloGentian;
• use any interactive feature to submit unlawful, confidential, infringing, discriminatory, harmful, or malicious material; or
• attempt to bypass usage restrictions, safeguards, or technical limitations.

7. User submissions

At present, the main website does not provide public user accounts or a general facility for uploading content.

When you contact HelloGentian by email, you are responsible for the information you choose to provide. Please do not send sensitive personal data, confidential business information, protected health information, credentials, trade secrets, or third-party material unless this has been agreed in advance and an appropriate secure channel has been established.

If a prototype or demonstration permits user input, additional terms or notices may apply to that particular feature.

8. Intellectual property

Unless otherwise stated, the website and its content—including its design, text, branding, illustrations, graphics, code, audiovisual materials, demonstrations, and prototypes—are owned by or licensed to HelloGentian and are protected by applicable intellectual-property laws.

You may view the website and make ordinary temporary copies required for browsing. No other rights are granted.

You may not reproduce, modify, distribute, publish, commercially exploit, reverse engineer, or create derivative works from website content without prior written permission, except where such restriction is prohibited by mandatory law.

Third-party trademarks, products, services, and content remain the property of their respective owners.

9. Availability and changes

HelloGentian does not guarantee that the website, a subdomain, prototype, or specific feature will always be available, uninterrupted, secure, or error-free.

HelloGentian may update, restrict, suspend, or discontinue any part of the website at any time without notice.

10. Third-party services and links

The website may contain links to or integrations with third-party websites, platforms, models, APIs, hosting services, or other technologies.

HelloGentian does not control those third parties and is not responsible for their content, availability, terms, security, or privacy practices. Your use of a third-party service may be governed by that provider’s own terms and policies.

11. No warranty

To the extent permitted by law, the website and its content are provided “as is” and “as available.”

HelloGentian makes no express or implied warranty regarding the website’s accuracy, completeness, fitness for a particular purpose, uninterrupted availability, security, non-infringement, or suitability for any particular use.

Nothing in these Terms excludes warranties or rights that cannot lawfully be excluded.

12. Limitation of liability

To the extent permitted by applicable law, HelloGentian is not liable for indirect, incidental, consequential, or special loss arising from access to, use of, inability to use, or reliance on the website, its content, an experimental feature, or an AI-generated output.

HelloGentian is also not responsible for loss caused by third-party services, external links, technical interruptions, malicious activity by third parties, or circumstances outside its reasonable control.

Nothing in these Terms excludes or limits liability where doing so is prohibited by mandatory law, including liability for unlawful intent or gross negligence.

13. Data protection

Personal data is processed in accordance with the HelloGentian Privacy Policy.

14. Changes to these Terms

HelloGentian may update these Terms of Use to reflect changes to the website, its technologies, or applicable requirements.

The current version will be published on this page together with its revision date. Continued use of the website following an update constitutes acceptance of the revised Terms to the extent permitted by law.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions remain unaffected. The invalid provision will be interpreted or replaced as closely as legally possible in accordance with its intended purpose.

16. Applicable law and jurisdiction

These Terms are governed by substantive Swiss law, excluding its conflict-of-law rules.

Subject to any mandatory place of jurisdiction provided by applicable law, the courts of the City of Zurich, Switzerland, have exclusive jurisdiction over disputes arising from or relating to the website or these Terms.

17. Contact

Questions regarding these Terms may be sent to:

[Full legal name] HelloGentian [Full postal address] Switzerland Email: info@hellogentian.com